Rules

General „Biplan” hotel rules.

Reservations
Please do not forget to reserve a hotel room for your next visit in advance. For reservations: +37129999950, e-mail: biplanhotel@gmail.com

Non-guaranteed reservation is valid until 18:00. In the case of a non-guaranteed reservation, if a guest does not arrive before 18:00 and has not notified the hotel of the time of his/her arrival, the Guest House reserves the right to sell the room to another person.
For cancelling a guaranteed reservation on the day of arrival after 14:00, the Guest House reserves the right to charge the price of one night’s accommodation.
Group Reservations
Discounts are available for group accommodation.

For Organisations:
If a booking is made by an organisation, and the company plans to make future reservations, the Guest House can offer a service contract. For further information, please write to e-mail: biplanhotel@gmail.com.
Check-in and Check-out Time
Check-in time: from 14:00
Check-out time: before 12:00

In the case of an early arrival, please inform the hotel in advance as early check-in service fees may apply. If you want to stay longer, please inform reception in advance. Late check-out service charges may apply.
Car parking
Free parking. Video surveillance
Breakfast
Daily breakfast in the restaurant on the 1st floor from 7:30-10:00

Accepted Methods of Payment
In cash, EUR
Bank transfer
By credit card
Internet
Free wireless internet is available throughout the property.

Conference Hall
The Conference Hall is located on the 1st floor. Please contact reception if you wish to use the Conference Hall.
Children’s and extra beds
One child under 6 years old using existing bedding stays free of charge. For any other children (more than 2 years old) we will provide extra bedding for a charge of 13 EUR per night.
Pet stay
Pets are allowed on request. (from EUR 10 per night).
Housekeeping
Your room will be cleaned before 16:00. If you do not want to be disturbed, please hang the “do not disturb” sign on your door.
Wake-up service
If you need to get up at a certain time, please notify reception by calling 11.

Laundry
If you need laundry services, please contact reception.
For an iron and ironing board, please ask reception.

Accommodation rules and regulations
It is expected that guests will behave in a respectable manner and will not cause any nuisance or annoyance on Hotel premises. Please refrain from loud or improper behaviour as it will disturb other guests. Please remember that guests are fully responsible for their visitors. Only registered guests can be on the premises after 23:00.
It is forbidden to damage Hotel equipment. If, on arrival, you find any damage to the room equipment, please inform reception in order to avoid misunderstandings.
Guests will be held responsible for any loss or damage to the hotel property caused by them, their guests or any person for whom they are responsible. You will be charged for any damage you cause in relation to the extent of the damage.
It is not permitted, without prior consent, to burn candles in the room (or to leave burning candles unattended). It is forbidden to bring flammable items and substances onto Hotel premises.

The Hotel staff has the right to refuse to serve a client who is in a state of extreme intoxication. In this case, payment for reserved and paid services will not be refunded.

All rooms are non-smoking. The fine for smoking in a non-designated smoking area is 300 EUR per person.
The Hotel is not responsible for items left unattended. Guests have free use of the safes. You can find more detailed information at the reception.
Children under 18 years of age must be accompanied by a parent or authorised guardian.
Do not leave vehicles in the entrances, internal driveways or exits of the Hotel.